Thank you for shopping with Piper Paper Company! Our stickers are printed on matte paper. We use special print settings to insure the best quality possible for matte stickers! All orders are sealed in a cellophane bag and shipped inside a rigid no bend mailer. We will sometimes take custom orders! If you need a certain color or design, just send us an message on here and we will gladly try to help! Due to the nature of our items we do not accept returns or exchanges! Unhappy with your order? We hope you wouldn't be but just in case this happens we will do whatever we can to make you happy again! Send us a message and we will take care of you! Customer Service Is our number one priority! Be sure to post your sticker haul on social media and tag us @piperpapercompany We love to see you using and hauling our stickers! For any other information, either send an email to firstname.lastname@example.org or use the form on our contact us page.